Problem with Articulate presenter IPC Feb 05, 2015 By Michele Matzk I have just purchased Articulate Presenter and even though I have taken the steps as described I am now getting the message below. I have even tried to uninstall and reinstall but no luck Error_message.docx
Ashley Terwilliger-Pollard Staff over 9 years ago02/06/15 at 3:35 pm (UTC) Hi Michele, Have you reviewed this troubleshooting article here?
Michele Matzk Author over 9 years ago02/06/15 at 3:48 pm (UTC) Hi Ashley, yes I have. I have also tried un-installing and re-installing the programme, but the same error exists. When I go to add in and select this error message appears
Michele Matzk Author over 9 years ago02/06/15 at 3:49 pm (UTC) I have the microsoft.NET framework 4.5 installed, would that be an issue?
Ashley Terwilliger-Pollard Staff over 9 years ago02/06/15 at 4:26 pm (UTC) You'll want to have the .net framework installed - you mentioned uninstalling, but you may want to go through all the steps here to repair. If you're still having difficulty, please connect with our Support team here for additional assistance.
4 Replies
Hi Michele,
Have you reviewed this troubleshooting article here?
Hi Ashley, yes I have. I have also tried un-installing and re-installing the programme, but the same error exists.
When I go to add in and select this error message appears
I have the microsoft.NET framework 4.5 installed, would that be an issue?
You'll want to have the .net framework installed - you mentioned uninstalling, but you may want to go through all the steps here to repair.
If you're still having difficulty, please connect with our Support team here for additional assistance.
This discussion is closed. You can start a new discussion or contact Articulate Support.