Problem with hyperlinking to external web site
I have a link to slide text in a PowerPoint presentation that goes to external web site, specially an HTML page. After publishing in Presenter, the link sometimes works (opens up a new browser tab to the site) and other times doesn't work (nothing opens, nothing happens). There's been absolutely no consistency with when the link works or doesn't work.
It always seems to work after I publish the presentation/course. However, if I move the course folder with published files to a different location on my computer, launch the course again and go to that slide and click the link, nothing happens. Also, the link has never worked when I've given the course folder to a colleague, both through a zipped file downloaded through Drop Box and through a shared drive on our network, and she's tried it on her computer.
The link has both worked and failed for me in Firefox 17.0.1 and IE 9. It has never worked for her in Firefox 17 or IE 9. Another colleague has had similar experiences as me when he's made changes to the presentation and published it -- sometimes the link works and sometimes it doesn't. I've also tested it on my computer at home and the link has never worked.
I've tried linking to an object on the slide, to just text on the slide, creating a test slide and linking to text, and nothing has consistently worked. Through reading some of the threads, I noticed there was an issue linking directly to something like a PDF file. But there didn't seem to be a problem linking to HTML files. In fact, we have a course in which a slide links to an external site and the link has always worked, to my knowledge.
Edit to add: The linking is done through the slide in PowerPoint -- right-clicking on text or object, selecting Hyperlink, putting in URL for existing file/web page.
- Presenter 09, V6.3.1103.112 Pro
- PowerPoint 2010
- Windows 7 Enterprise