Hello
everyone, I have a problem using Articulate Presenter 09.
I have recently installed Windows 8 OS and I cannot publish my
presentations any more.
I was trying to publish a presentation that was previously
published successfully on Win 7, but now when am trying to publish Articulate always
freezes at Slide 3. I cannot do anything than to end the process. This happens to other presentations as well
The only solution I found is that I am exporting all the slides as
JPEG images, I am exporting the recordings, then I import the images as slides
in the Power Point and import the sound one by one.
I hope that there is a solution because my solutions take a LOT
of time.
Sorry to hear about the trouble you're having with this. Just curious, though, if you create a new presentation, are you able to publish? Or does this only happen with the presentations that were created previously?
For one presentation you mentioned that the publishing process freezes on a specific slide (3). What type of content is on this slide? Do the other presentations freeze on slides that contain similar content, or is it random?
Also, you may want to make sure you're working with local files:
1. Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
2. You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
3. Avoid using special characters, accents or symbols in your file names.
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article
1 Reply
Hi Christos. Welcome to E-Learning Heroes!
Sorry to hear about the trouble you're having with this. Just curious, though, if you create a new presentation, are you able to publish? Or does this only happen with the presentations that were created previously?
For one presentation you mentioned that the publishing process freezes on a specific slide (3). What type of content is on this slide? Do the other presentations freeze on slides that contain similar content, or is it random?
Also, you may want to make sure you're working with local files:
1. Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
2. You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
3. Avoid using special characters, accents or symbols in your file names.
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article
This discussion is closed. You can start a new discussion or contact Articulate Support.