Articulate appears in my PowerPoint 07 ribbon, but does nothing when I click on any of the options. When I double click the Presenter shortcut on my desktop I get this message: "Unable to find a version of the runtime to run this application."
The install software is on our server and I'm not sure what might be missing, or what I need to do to correct this but I've reloaded the software numerous times. I'm running it on Windows 7 Professional.
Help, I have a project due, and I really don't want to have to fire up my old PC to complete it!
Can you please try uninstalling the Articulate software, and then following the steps here, ensuring that you have the latest version of Articulate software installed? Let us know if that resolves it...
3 Replies
Welcome to Heroes, Sharon!
Can you please try uninstalling the Articulate software, and then following the steps here, ensuring that you have the latest version of Articulate software installed? Let us know if that resolves it...
Thanks!
Yes, that fixed it (the version on our server was OLD!)
Thanks so much!
Nice! Glad you're all set now. Thanks for checking back in and letting us know
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