Having problems with downloading articulate for a friend and as its throwing up the following error
Fatal Error during installation
"error" "wstub" "440995584"
He has windows vista and powerpoint 2007, was is happening is articulate is installed but you cannot run the narration function, preview function as well as the save and send as articulate package.
If you haven't already done so, can you take a look at our KB on enabling disabled items in PowerPont and let me know if you are able to resolve the issue? Thanks!
3 Replies
Hey Robert!
If you haven't already done so, can you take a look at our KB on enabling disabled items in PowerPont and let me know if you are able to resolve the issue? Thanks!
http://www.articulate.com/support/presenter09/kb/?p=1060
Hi Peter,
Went throght this and still had the same problems - unistalled and when i went to reinstall the problems above occured?
Cheers,
Rob
I'd recommend submitting a case to our support department. They'll be happy to help get you up and running. You can do that here:
http://upload.articulate.com/
Please include as much information as possible when submitting your case, including the url to this thread. Thanks!
This discussion is closed. You can start a new discussion or contact Articulate Support.