I was able to create a quiz in Quizmaker '13. Saved it to my desktop. Opened PowerPoint/Presenter to insert the quiz. Error message below. I have the entire suite and it was all just re-installed on my machine. Why is it not recognizing Quizmaker when I just created a quiz? (See attached image)
Still no luck. We switched Articulate over to new computer and it seems to work better. Sometimes I try to sync animations or import audio, and the buttons stop working. If I reboot, things seem to work again. We are upgrading soon to Articulate360 and I hope that takes care of things!
Hey Ami, thanks for letting me know- I'm glad that it seems to be running better now, but I'd like to get to the bottom of the issues you're still running into. Save you some headaches!
I've opened a case with our Support Engineers to investigate this further with you and they'll be reaching out shortly. Keep an eye out for an email from support@articulate.com! Your case number is 01058109 and I'll be following along too. 😊
3 Replies
Hey Ami,
Sorry you're hitting this snag! Try running through the repair steps in this article to see if it does the trick.
Keep me posted!
Still no luck. We switched Articulate over to new computer and it seems to work better. Sometimes I try to sync animations or import audio, and the buttons stop working. If I reboot, things seem to work again. We are upgrading soon to Articulate360 and I hope that takes care of things!
Hey Ami, thanks for letting me know- I'm glad that it seems to be running better now, but I'd like to get to the bottom of the issues you're still running into. Save you some headaches!
I've opened a case with our Support Engineers to investigate this further with you and they'll be reaching out shortly. Keep an eye out for an email from support@articulate.com! Your case number is 01058109 and I'll be following along too. 😊
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