I'm trying to use the record narration feature but it doesn't record anything. The Audio editor records just fine. However Syncing audio to my animations doesn't work when I record audio via the audio editor.
Anyone got any ideas? I'm running a windows 8 computer, using studio'09 update 9 (I have even reinstalled Articulate Studio), My microphone is not set to exclusive...
I submitted a case but wanted to post here as well.
Hi Jeff! Thank you for the information. I can see where you have opened a case (#00343642) and you should be hearing from someone soon. I’m also going to make note of this and follow along in the progress and communicate with you here.
Hi Leslie... for some reason I cannot create a screencast... Screenr is not letting me publish. I am trying to solve that with the screenr supportdesk... but it takes forever :(
Hi Jeff! You can post that back in your support case and perhaps they could assist with that as well, or work towards another solution. Thanks for the update on that. I hope that you are having a great day!
Update: I had major issues uploading screenrs so I could not submit an example. This was caused by a space in my Windows8 Username, I created a new user account and miraculously I can now record using the narration feature!!!
9 Replies
Hi Jeff! Thank you for the information. I can see where you have opened a case (#00343642) and you should be hearing from someone soon. I’m also going to make note of this and follow along in the progress and communicate with you here.
Hi Jeff! Just following up on your case. I can see where Karla sent you some items to verify on 7/10. Thanks so much!
Hi Leslie... for some reason I cannot create a screencast... Screenr is not letting me publish. I am trying to solve that with the screenr supportdesk... but it takes forever :(
Hi Jeff! You can post that back in your support case and perhaps they could assist with that as well, or work towards another solution. Thanks for the update on that. I hope that you are having a great day!
Update: I had major issues uploading screenrs so I could not submit an example. This was caused by a space in my Windows8 Username, I created a new user account and miraculously I can now record using the narration feature!!!
HALLELUJA!
Well thanks for that update! Glad you got that figured out.
Did I mention how much I hate windows8
You didn't, but we are all learning it (the hard way) together
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