Red lines on screen when I publish

Hi Carrie!

I actually see where this was listed as a previous issue that was corrected with Update 4. Can you be sure that you are utilizing the latest update and let us know if it is still an issue?

Thanks, Leslie.  I have Presenter '09 Update 10. I'll bet you're referring to '13 here, right? I haven't used Articulate in a long time because I've moved to Storyline. But this client wanted Articulate. ;-(

I bet I was too Carrie! Sorry about that :)

Have you tried importing into a new file to see if this alleviates the issue? I assume that you are working on local files of course.

1. Open a new, blank presentation in PowerPoint.
2. Go to the Home tab, click the drop-down arrow beside New Slide, and choose Reuse Slides.
3. In the Reuse Slides panel, click the Browse button and choose Browse File.
4. Browse to your original PowerPoint file and click Open.
5. At the bottom of the Reuse Slides panel, mark the box to Keep source formatting.
6. Right-click the first slide in the Reuse Slides panel and select Insert All Slides.
7. Save the new presentation and republish.

Note: Articulate resources, such as audio and video, will need to be inserted again into the new presentation. You may need to export the narration from your original presentation, then import it into the new presentation.

If you are having difficulty with the software in general, it may be helpful to do the repair for Studio '09.

No apologies necessary....we are way behind on this one!  ;-)

I finally got it to publish, but I'll do this to prepare for final edits. And, yes, I've had other issues, so the repair sounds like a good idea!

As usual, you guys rock with support!!

Thanks and have a great weekend!

You as well Carrie :)