republish course created in older version to work with new flash
Aug 01, 2012
I am trying to take several courses created with an older version of articulate, which was published for flash 9 or lower and update it to play with Flash 10 or higher. I tried republishing it with Presenter 09, but that doesn't seem to make a difference. The presentations still load with the blank screen that says i'm on slide 100 of 106 - the error we always see when someone is using the wrong version of flash to play the file.
I researched and saw that there was an updater for old versions to make them compaitble with flash 10, but I can't use the updater, presumably because i no longer have that older version of Presenter.
Does anyone have any suggestions short of recreating everything?
Thanks!
Michelle
3 Replies
Welcome to Heroes, Michelle
Have you had a chance to review and try the steps in this article yet?
Thanks for the suggestion Peter. I tried it, but without any luck. Any other suggestions?
Sorry for the trouble, Michelle. I'd recommend contacting our support team. They'll be happy to work with you to figure out what's going on. Thanks!
This discussion is closed. You can start a new discussion or contact Articulate Support.