SCORM audio problem on iPad - Moodle LMS
Nov 15, 2018
By
JUSTIN FINN
We have started having trouble with new SCORMS produced using presenter.
When watched on a computer the audio works, but on the ipad/iphone we see the video, and the quiz grades report, but the audio is not playing back.
I have tried changing the export type, and we've tried importing wav/mp3 files for the audi and both behave the same way. Has anyone else had a similar problem? We have plenty of SCORMS on our LMS that do not have this same problem, it appeared when we began using Presenter to create the content.
I have not explored the Player settings deeply, perhaps the default Player is not supported on Chrome/Safari in IOS?
1 Reply
Hi Justin,
What version of Presenter are you using? Were you using another tool prior that allowed the audio to play?
Also, can you check the Audio/mute toggle on the side of your iOS device? I know our team was looking into a similar issue to see if there was anything we can change in Storyline - but it's an easy fix if you disable the mute or plug in a headset to your iOS device to hear the audio.
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