screenr
Apr 19, 2013
By
Sheri Matt
I added a screenr clip to one of my Articulate Presentations and when I play it back I can see it, but found out that when employees view the Articulate module the screenr clip does not show up. Did I add it in the presentation incorrectly? Why would I be able to see it and not others?
Thanks!
Sheri
5 Replies
Hi, Sheri: How are you sharing it? You might try publishing-to-web option, if you are not doing that already. I usually take it a step further and publish the file to the web and then actually view it on the web via dropbox.
Your coworkers computers may have settings that are interfering with the video/screenrs. Pretty common. --Daniel
I publish to Articulate Online and coworkers view through their user accounts.
Hi Sheri,
Do you have a link you can share here or privately so we can take a look?
My screenrs are not playing when my co-workers view them. I published to the web.
Hi Sherell,
Thanks for sharing the link to your published output here, but I wasn't able to open it. When you publish to web, you'll want to then test the published output within the intended environment, not test it on your local drive. If you're able to share the Presenter files with us here or share them with our team privately we'll be happy to take a look. You'll want to create a Presenter package to send along all the files. (Presenter 09 directions.)
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