When you go to publish your presentation, make sure that you're selecting the Player Template that you just saved. The drop-down for Player Template will automatically select the last player template that you published with. Depending upon the changes that you made, the selected player template might not be the one that you expect. Make sure that "In Project" isn't shown in the Player Template name. Otherwise, you'll continue to publish the player template that doesn't have your changes.
3 Replies
Hi Cam & welcome to Heroes,
When you go to publish your presentation, make sure that you're selecting the Player Template that you just saved. The drop-down for Player Template will automatically select the last player template that you published with. Depending upon the changes that you made, the selected player template might not be the one that you expect. Make sure that "In Project" isn't shown in the Player Template name. Otherwise, you'll continue to publish the player template that doesn't have your changes.
Turns out that (at least part of) the solution was in the the FTP program.
I'm on a Mac, and use Fetch to upload the published files. Fetch has a default upload setting called "Automatic". That's what we had been using.
When I changed the Fetch upload setting to "Raw data" and uploaded the published files, the presenter sidebar and everything else worked fine.
Thanks for letting us know that you were able to resolve the issue!
This discussion is closed. You can start a new discussion or contact Articulate Support.