Studio 13 lagging, freezing, throwing error message
We upgraded one of our computers that had Studio 09 with Studio 13. Whenever I work on modules (were created in 09 but converted to 13), I experience a variety of lagging and freezing problems, not to mention an error popping. I've wasted a lot of time waiting for the program to do what I needed it to do and constantly closing and reopening it.
The lagging is occurring whenever I try to launch Engage or Quizmaker. Regardless of the method used -- desktop icon, opening Engage or Quizmaker file, or Edit Engage/Quizmaker button on embedded slide in PowerPoint -- it takes 2-3 minutes for either of the programs to launch.
PowerPoint files constantly freeze, either for about 20 seconds or to the point that I have to force close the files and reopen them. Freezing always occurs after closing the Slide Properties window. It also happens often when I try to Preview a slide. In this case, PowerPoint goes completely black and then I get prompted that the program isn't responding. Edit to add: If I try to have two different module (PowerPoint) files open at the same time, as soon as I open the second one, both files immediately freeze for about 20 seconds.
I regularly get the error message of "Could not find process window handle." This happens after clicking the Preview button, the Publish button, or the Slide Properties button. Sometimes I just have to click the button again in order to get it to work. Other times I have to click several times. And yet other times I have to close/reopen the program.
Never had any of these issues with 09 and we have a system that shouldn't have a problem handling Articulate program functions.
Dell Precision T1650
Windows 7 Professional, SP1, 64-bit
16 GB of RAM
Core i7 processor