Studio course published to SCORM 1.2 not scoring properly in Blackboard LMS

We are providing our content to a third party who will host it on their own Blackboard LMS. I have a course with a QuizMaker quiz embedded set to a passing score of 80%. They use SCORM 1.2, and that it what I published to. I have tried using the "Passed/Failed" and now "Passed/Incomplete" LMS publish options. Here is the response from the "Passed/Incomplete" trial:

We’ve uploaded the new SCORM and done some testing. The SCORM is no longer sending failing grades to the LMS, which is great! However, we’ve discovered an issue with the score trigger when the earned grade is 80%. This is a passing grade, according to the language in the course, but this grade is not being sent to the LMS.

 

When the learner earns a score of 90% or 100% the grade is recorded in the LMS, as it should be – no problem. But a score of 80% does not result in the score being recorded. This leads me to believe that there is a setting that needs to be adjusted, could it be one of these settings:

 

·         Is the passing grade set to “equal to or greater than 80%”? Perhaps the issue is that the passing grade is set to “greater than 80%”?

·         Do not retain the score from previous attempts

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Does anyone have any ideas for what I can change on my end to make this work? Anyone with experience publishing Studio '13 content to SCORM 1.2 using Blackboard?

 

Thanks!

Brittney