tabs - attachment, exit ....... and a 'hidden' resume button

Hello Peb... I think the answers to all your issues are found in the Player Template.

Under the Layout section of the Player Template, there's a tick box to add the Exit Tab. Check that box and you'll have it.

Next, also in the Template, select the Text Labels section. You'll probably see that the "custom text" column is blank.

There's a drop-down menu for Language near the bottom. Select English for that, and I think all the default labels will show in the custom text column. Save the template, and then re- publish.

I hope that helps!

Dave

Amen to Dave - http://www.articulate.com/support/presenter09/kb/?p=2111

Thank you both so much for your responses

I found the tick box to add the Exit tab (had a doh moment when I found it.... tuts at self)

The Custom tabs column wasn't blank at all but fully filled in, set at the bottom to 'Use existing labels' - and the labels for Attachments look fine to me.  Even so, I have dutifully reselected English as the language and saved it.

When I preview this from Player templates the Attachment Tab and the Exit Tab are in the right place and correctly labeled.

When I save, and republish, I still have all the same problems

Still says 'custom text' up there, twice, and I still have a whited out 'resume presentation' box when I try to resume the presentation.

I can't think what might be going on at all.

Peb,

Not sure what is going on for other than . . . When you publish, make sure that you are choosing the Player Template that you have been customizing.

Sometimes Articulate has a problem updating old player information with new information. Try this:

1.       Save a new template with all the settings you want, including the changed text labels, and give it a new unique template name.

2.       Set this as the course player template and close the menu.

3.       Preview the first slide of the course.

4.       If the template has not been applied, there is a “Player Template” button at the top of the preview. Click this to open the dialog box.

5.       The pop-up that opens should tell you which template is being used. If it’s different than the one you just created, switch to that new template here. Click ok. It will be immediately applied to the preview.

6.       If the course is now working properly, close the preview. The old information has been cleared and it will publish and preview in the new template from this point forward.

7.       If you still have a problem, repeat steps 1-4. This time select one of the default templates, such as “CorporateCommunications.” Apply this and hit ok. Close the preview window.

8.       Reopen preview and the player template from this view, now apply the new template you want to use.

That should fix any publish problems. If you still have issues, make sure the template applied to the player in "Preview" is the same template listed in the Publish dialoge box.

Hello again folks

I gave up using the template I had been using and created a new one based on Corporate Communications.  It looks exactly the same as the old one but the difference is.......... this one works!!

Thank you all so much for your help with this, why I didn't think of trying a brand new template I don't know - still its all a learning isn't it?

Undoubtably I will be 'back for more' when I hit the next problem

Soltice blessings to you all............ and Happy Holidays when they arrive!!