Text formatting issues between ppt and Presenter
Apr 24, 2012
I had a random problem with extra spaces being added to lines of text in Presenter that were not there in PowerPoint. I noticed that this happened with formatted (italic, superscript, underlined, etc.) text and often next to quote marks. After searching e-learning heroes, I found a way to fix these by adjusting the "character spacing" in the PowerPoint to "Condensed" and "0.1" -- the forum said this was a known issue.
Now I have a different problem. Sometimes - but not always - when I have to adjust some text to eliminate the extra spaces, a "shadow" of that section appears in gray, quite a ways below the original line of text. So far the only way to fix this that I've come up with is to erase everything in the PowerPoint and start again from scratch. Sometimes this works, other times it doesn't and I end up having to sacrifice the formatting (bold, underline, etc.) that I really want to use there.
Any suggestions?
1 Reply
Hi Curtis,
Would you like to send us your files so we can see if there's anything specific that we can pinpoint as the cause? If so, please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Send to Articulate Presenter Package – Articulate Presenter ’09 Help
Upload the resulting zip file from your computer to our server using this upload form:
Articulate Support - Upload Your Files for Review
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!
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