Unsupported wav file with new update

After updating to version 8, I am suddenly having difficulties with uploading audio. We use a standard recorder and have not changed the quality settings. It seems that on importing, the quality of the audio is reduced and I get a warning: "unsupported wav file"

See an attached screen shot.

Should I go back to version 7?

5 Replies
Sarah Nashif-Tan

Hi Dwayne,

You are correct, for some reason it looks like this particular audio file has been recorded at different settings. They are:

Bit Rate: 4096kbps

Audio sample size: 32 bit

Channels 2 (stereo)

Audio sample rate: 64 kHz

Audio format: PCM

Is there a way that I can convert the file to be imported easier into Articulate?