I get the error "The selected video could not be inserted into the presentation. Please ensure your Office ActiveX settings are compatible with Articulate Presenter."
I tried changing the activex options and reinstalling Adobe Flash, nothing has fixed the error message.
Running Windows 10, maybe an update messed this up? I need to know how to fix this ASAP!!!
Oh no, Josh! Sorry you ran into this behavior! You made the right move by opening a case, and you should hear back from the team soon.
While you're waiting, these steps should help to resolve the behavior. And since you'll need administrative privileges to re-install the software properly, you may need to ask your IT staff for help.
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Oh no, Josh! Sorry you ran into this behavior! You made the right move by opening a case, and you should hear back from the team soon.
While you're waiting, these steps should help to resolve the behavior. And since you'll need administrative privileges to re-install the software properly, you may need to ask your IT staff for help.
Let us know if you see an improvement!
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