Video Encoder 09
Sep 28, 2012
By
Doyle Meyer
What codex(s) does Video Encoder accept..... or what extensions does it open? I have a video saved as a .ds and as a .m4V and both open with the error message about the codex. I've downloaded the K-Lite codex package and the GSpot program. The K-Lite package hasn't changed anything and for the .m4V, GSpot program identifies the codex as avc1 with the status undetermined.
The raw video is available. What do I need to do to grab clips using the Video Encoder? or What format do I need to save to in the video editor?
12 Replies
Doyle,
I don't think .ds is supported, but .m4v should be.
You may try outputting the raw video to .mov or .mp4.
What editor are you using with your raw video?
Mike
I have a version outputted to .mp4 also.
I'm not sure what editor is being used, but I know it is done on a Mac.
I'm beginning to wonder if I have a corrupt Articulate Video Encoder. I can view the files from any video player I've tried. Can I download and reinstall only the Video Encoder or do I need to reinstall all of Studio 09?
Doyle,
Would you be able to load the video file so I could test to see if my install of Video Encoder does the same?
Mike
It is quite large, so is problematic.
Can I reinstall just Video Encoder or would I need to reinstall all of Studio 09?
Is it significant that the videographer uses a Mac for editing the raw video from the camera?
Doyle,
I wouldn't think so. I've used similar files that I've edited in both Final Cut and various iMovie incarnations.
As far as the reinstall. I think it tends to be an all or none type of deal. You might try doing a repair on it.
If you go to uninstall and start the process, you can choose to repair the installation. This might be a good first
step to see if you see a change.
Would you happen to have a smaller sample of the vid we could test? Or be able to get a smaller sample? My guess is that it's a codec issue, but it would be great to have my hands on it and be able to run it through a few tests...
Mike
Mike,
I now have a smaller sample to send. How do I get it to you? I have also found a workaround. If I load the file in Microsoft Movie Maker and save it as a .wmv, I can then open it in Video Encoder and it will work. If I save it as a .mp4, I still have the codec problem.
Doyle
Doyle,
You can either attach it to a post, or send me a dropbox (or some such) link.
Mike
Mike,
Here is a shorter piece. I hope it arrived. I see nothing to indicated that the file uploaded correctly. :-(
Doyle
Doyle,
Hmmmm....it renders out fine for me. I'm wondering if it's the install. Did you try a reinstall or a repair?
Mike
Mike,
Yes, I did a repair with no change. I might be a setup problem with my computer but.... don't know what. I can do a workaround by using the .wmv version.
Any ideas?
Doyle
Well, for now, the work around would seem to be the best bet so you can get the project moving forward.
But, I would recommend that you check-in with our support team so that they can take a look. They're really great and can help you with the setup. The MP4 should be working and while your work around does get you where you want to go, you really shouldn't need to take that step.
http://www.articulate.com/support/contact/
Mike
Mike,
Thanks, I will do that when I get my head above water.
Doyle
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