Video not displaying when published for AICC

May 19, 2011

Hi,

I have a flash video that I uploaded into Presenter. It plays when I test it prior to publishing but when I publish it to the LMS: AICC settings - it does not appear when I launch the published version.  I have 4 modules that I am working on and I was successful with 2 of the 4 and now I am running into problems with the last two.  I didn't make any changes to the settings - at least not that I am aware of.  Any help you can provide would be greatly appreciated! 

5 Replies
Brian Batt

Hi Michelle & welcome to Heroes,

If you have included FLV or MP4 movies in your Presenter ‘09 presentation, Quizmaker '09 quiz, or Engage '09 interaction that do not play in your published output, please review the following related article(s): 

Presenter '09: 

http://www.articulate.com/support/presenter09/kb/?p=2203 

Quizmaker '09: 

http://www.articulate.com/support/quizmaker09/kb/?p=853 

Engage '09: 

http://www.articulate.com/support/engage09/kb/?p=544

Michelle Martland

Hi Brian,

I have uploaded videos many times and am just now running into problems.  The video does meet the necessary specifications.  I am only seeing this problem when publishing to LMS - AICC.  If I publish to the web, I can see the content after publishing. 

I have not attempted to load into the LMS - I test prior to uploading.  The video just seems to disappear.

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