video not playing in Articulate course - developed on a Mac

Hi Allan

sounds like you are embedding the video via the insert menu, you need to insert it via the articulate tab, insert flash movie

hope this helps

Phil

sorry articulate menu, noticed you are using ppt 2003,

Phil

Here's a tutorial on how to do this:

http://community.articulate.com/tutorials/products/adding-a-movie-to-a-slide.aspx

Thank you very much Phil and Justin. - Followed your advice and problem solved. 

I am having this issue with Storyline.

All of my presentation is playing fine on my PC including engage, however my engage interactions are not playing on my mac in either an LMS or web version.

Any thoughts?

Hi Nicky,

Just wanted to share the solution our support team sent you in case anyone else experiences the same thing:

"I understand that your Engage interactions are not loading properly in your published Storyline output when viewed on a Macintosh. 

You may find that viewing a published Storyline project on your local computer does not work as expected. This is due to local security restrictions in your computer, Flash Player, and browser.  Please review the following article for more information and options: 

http://articulate.com/support/kb_article.php?product=st1&id=7l4e8jtp2fj3 

However, if you have already uploaded the published output to a web server, make sure that you have included all of files in your output folder. Make sure that you are viewing story.html. Also, try using different browsers, to test if the issue is related to some settings in your browser. 

You can also try reinstalling Flash Player in your browser as well: 

Uninstall your current version of the Flash Player. Follow the steps here: 
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157 

Download the latest version of Flash: 
http://www.adobe.com/go/getflash "

Thanks for sharing Peter,

Unfortunately we tried everything in every combination and we still were unable to view it on a Mac. We were able to view it if we posted to the web server and view it through there. Fortunately our clients for the current project are completely PC based, but in the future we will need to figure this out. 

For now we will just have to table this and watch others try to work through it - haha! I will certainly post if we have any breakthroughs also.

Thanks for your help. I'm positive our paths will cross again on here, so, until then!

Best,

Nicky

Hi, Nicky - 

If I understand correctly, your problem appears running content locally on a Mac and only seems to affect the display of Engage content? To confirm, the content will run on the Mac from a Web server, just not locally on the machine?

This might help you:

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.html

Adding your locally published folder to the list of trusted locations may solve your problem. Years ago, Macromedia (now Adobe) implemented a feature that created a fence between Flash content and the browser. This feature prevents Flash from interacting with the browser locally unless the folder is trusted. This would include launching any windows and, in your case, would prevent engage content from displaying since it loads within a floating frame loaded by the browser but cued by the Flash movie.

That is correct.

Steve, I will try this when I have a few minutes, I'll let you know how it turns out - might not get to it for a few days though,

Thanks!!

Nicky