Flash movie doesn't play in Preview or Publish.
Nov 27, 2012
The flash video does not work when inserted using Articulate. It appears fine on the computer of my aquintances though. The video does appear, however, when I play it in Presentation mode in PPT. The video also does not appear as a large square with an X in it, but instead the first screen of the video shows (after I play it once in PPT).
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I've done the best practices as on this website.
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I've removed and reinstalled flash
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I've used different OS, browsers, and computers.
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I've tested the flash files and they are fine.
When I Insert Flash Movie, the preview window on the parameters panel plays the FLV without any problems. The Video Placeholder graphic appears on my slide. But when I preview or publish, the slide only shows white space, no video. The seekbar doesn't move--and I can't make it move--although the length of the seekbar is the same length as the video.
The video conforms to "Flash movie best practices" and works for other developers. Help!
3 Replies
I would contact support and submit a ticket with them. They usually have you save and send your file so they can take a look at it.
Not sure what would be causing you not to have this work. It's usually spot-on.
I have tried reinstalling Articulate, using a different computer and OS, and using a different browser and the .swf file doesn't work, just .flv files work. Thoughts any one?
your swf files need to be AS2. Articulate does not yet recognize AS3 swf files, so they will not play by importing. You can get them to play via a web object (need to create the index.html file that plays the swf file).
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