I have built a slide show with slide #2 being a video, when I publish it and try to view the end result, the video doesn't appear. The rest of the slide show is there with the voice over's I created.
I am trying it again, I read on other post that I cant load it off the network, so I saved it to my C: drive and now I am trying to publish from there.
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Are you viewing locally? Can happen with videos you may need to upload to see the video.
I am publishing to the net, the video came to me as a MP4 on a disk.
Are you viewing it on the web or locally?
On the web, I will upload it to the cloud server to be distributed to my computer lab.
Does the video play in preview? If it is on the web then it is either a browser issue or something is wrong with your video.
Can you check you are using a compatible browser https://www.articulate.com/support/storyline-2/system-requirements-for-articulate-storyline-2
At the bottom of that page
Yes, it shows to be compatible.
Which browser are you using?
Does the videoplay in preview?
Yes the video plays in preview, I am using IE10.
Can you provide a link to view the content? Have you tried using another browser? Does IE10 have flash installed?
I am trying it again, I read on other post that I cant load it off the network, so I saved it to my C: drive and now I am trying to publish from there.
Still didn't work, Sorry I cant provide the link, (controlled content), it does have flash installed.
I think you will need to open a support case with articulate I have gone through the simple things
Ok, I appreciate your time.
Hi Lann!
The link to support can be found here if you need it. Please feel free to let us know your case number and we can follow along as well.
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