Web Object ... browser does not support ...

Hi Everyone,

I have been experiencing a problem with opening inserted Web Objects and thought someone would

have an idea of what is causing this & how to resolve.

I have followed the instructions in the tutorial for Adding Web Objects (see below), however

when I run the published slides, the web objects do not open. I had set up two types, Load Web Object Automatically and not (unchecked). These two messages appear:

The web object feature on this slide has been disabled while viewing locally because your browser does not support it.    

The hyperlinks feature on this slide ... (same as above)

Prior to publishing using the Test Link [Insert Web Object] had opened and confirmed the correct site.

Web Object Unavailable During Preview and The link is not active while previewing were the messages I got while trying to preview the slides prior to publishing.

I had copied / pasted the URL, so I tried to type it manually – same result.

I also tried it both with and without HTTP:// ahead of www – same result.

I am doing something wrong or is it something about my browser?

If it is the browser, how do I address it?



Tutorial: Adding Web Objects


9 Replies
Christine Hendrickson

Hi Tim,

Web objects will not display while previewing a project - this is normal behavior, so you're not doing anything wrong. :)

In order to test a project that contains web objects, you'll need to upload the published files to a web server or LMS for testing. 

If you view a published Studio '13 or '09 presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.

To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the article below for more information:

Tips for Managing Project Files

  • I suggest using SCORM Cloud for your course - it's a great place to test SCORM content.
  • Another option would be to use our Tempshare server. Just keep in mind that this server is only available for testing content - it is not officially supported by Articulate and all content will be removed automatically after 10 days.
  • You're always welcome to try out Articulate Online, as well - it's available for a free 30 day trial.
Christine Hendrickson

Hi Vicki,

Welcome to E-Learning Heroes!

If you upload to any of the sites I mentioned above (SCORM Cloud, Tempshare and Articulate Online), your content will remain private unless you share a link to the course. 

If your company has its own LMS or web server, you can certainly upload your content there for testing. If you don't already have one, I recommend contacting your web ops or IT department about setting up a testing server for courses that are not yet ready to go live. This would ensure that the content will remain private until you're ready to share it with your organization or external learners. 

Let us know how it goes!