I've created a quiz and learned how to use the blank slides to provide feedback on missed questions. My problem is that when I test the quiz I'm caught in a cycle and can't get out of the quiz.
I answer all of the questions, get them all correct, then the blank slides show, then we start all over with the already answered questions.
Without seeing your .quiz file, it's hard to say for certain, but have you set your quiz up for the user to review the results? If so, right next to the review button there should be a "finish" button which would close out the quiz. If you'd like to disable the review functionality, you'll need to go to the Pass Results and Fail Results where you'll see the check boxes below, and you can uncheck them. If you don't see a Finish butoon - can you share your .quiz file here with us or send it to our team privately by submitting a Support case?
I've been trying to submit a ticket on (now) two problems that I'm having but there's no submit button on the "open a case" page. Is there another site I need to go to now... these issues are causing real problems and preventing me from being able to release these course.
Problem 1 (I submitted to the forum on Oct 1 but never got a response):
What does the pink bar at the top of dialog windows represent? And where do they come from??? I have had them pop up on me a few times during various tasks... the only solution I've found is to close the app and reopen it...or sometimes reboot the computer.
Help please!
Sonya
Problem 2 (a,b,c):
a. I have interactions that will not move proceed once the slide is done. It gets stuck on the "you must view" window.
b. Another slide will only proceed if you click the "Next" button at the top but the play button at the bottom stays in Pause mode.
c. I have a slide with NO audio or animation that will not allow the user to proceed for 20something seconds.
I know it's a lot of stuff... but I've been trying to get answers and figure it out and now I'm against the wire and desperate.
5 Replies
Hi Sonya and welcome to Heroes!
Without seeing your .quiz file, it's hard to say for certain, but have you set your quiz up for the user to review the results? If so, right next to the review button there should be a "finish" button which would close out the quiz. If you'd like to disable the review functionality, you'll need to go to the Pass Results and Fail Results where you'll see the check boxes below, and you can uncheck them. If you don't see a Finish butoon - can you share your .quiz file here with us or send it to our team privately by submitting a Support case?
There's no submit button in the support case window...
Hi Sonya,
Can you try to submit it here?
Hi!
I've been trying to submit a ticket on (now) two problems that I'm having but there's no submit button on the "open a case" page. Is there another site I need to go to now... these issues are causing real problems and preventing me from being able to release these course.
Problem 1 (I submitted to the forum on Oct 1 but never got a response):
What does the pink bar at the top of dialog windows represent? And where do they come from??? I have had them pop up on me a few times during various tasks... the only solution I've found is to close the app and reopen it...or sometimes reboot the computer.
Help please!
Sonya
Problem 2 (a,b,c):
a. I have interactions that will not move proceed once the slide is done. It gets stuck on the "you must view" window.
b. Another slide will only proceed if you click the "Next" button at the top but the play button at the bottom stays in Pause mode.
c. I have a slide with NO audio or animation that will not allow the user to proceed for 20something seconds.
I know it's a lot of stuff... but I've been trying to get answers and figure it out and now I'm against the wire and desperate.
Thank you!
Sonya
I'm using Articulate Studio 09 Pro.
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