I am trying to open an old quiz from Quizmaker using Quizmaker 360. In doing so I am asked to upgrade the file and select to do so. After which a Windows warning prompt appears and states that Articulate Quizmaker '13 requires Flash player 10 or higher..... I attached a video to make sense of this.
I have no idea what to do and am confused since Flash is end of life and that's clear all over Articulate web pages and apps.
I'm sorry to hear that error comes up for you when upgrading a Quizmaker 13' course! I've opened a case on your behalf for our support team to take a closer look and reach out with next steps to help figure this out.
Thanks for reaching out and letting us know that you're experiencing the same issue. With your permission, I'd like to take a look at your .quiz project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Sorry, this is affecting your quizzes as well! It looks like this error message appears if you're opening quizzes from Quizmaker 13 or Quizmaker 09 in the updated Windows environment, which no longer supports flash.
Are you getting the same error message if you import the quizzes into Storyline 360?
I have the same problem. Unfortunately, I tried opening the Quiz file in Storyline 360, and got the same Flash required message and the Storyline 360 just hung on the importing dialog.
9 Replies
Hi Raymond,
I'm sorry to hear that error comes up for you when upgrading a Quizmaker 13' course! I've opened a case on your behalf for our support team to take a closer look and reach out with next steps to help figure this out.
Be on the lookout for a reply soon!
Hi, I am having the same issue in trying to convert older quizzes from QM13 to 360. Is there a resolution for this issue? Thanks--
Hi Steven and welcome to E-Learning Heroes. 😊
Thanks for reaching out and letting us know that you're experiencing the same issue. With your permission, I'd like to take a look at your .quiz project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Hi Steven,
Thank you for sending along a support case. I wanted to confirm receipt and let you know that we will continue corresponding privately via your case.
Has there been a fix for this issue? As I'm trying to upgrade some old quizzes and am getting the same error message.
Hi Stephanie!
Sorry, this is affecting your quizzes as well! It looks like this error message appears if you're opening quizzes from Quizmaker 13 or Quizmaker 09 in the updated Windows environment, which no longer supports flash.
Are you getting the same error message if you import the quizzes into Storyline 360?
Hey,
I'm experiencing the same issue as everyone else in this thread.
I did import the Quizmaker '09 file into Storyline 360 without issue; so thank you for that workaround.
I have the same problem. Unfortunately, I tried opening the Quiz file in Storyline 360, and got the same Flash required message and the Storyline 360 just hung on the importing dialog.
Hello Michael, and welcome to E-Learning Heroes! ⭐️
I'm sorry to hear you're hitting this snag. From here, I'm going to enlist our support engineers to help troubleshoot!
I've opened a case on your behalf, so stay tuned for an email from me with a next step!