3 Replies
Christine Hendrickson

Hi Will,

That does look strange. Are the project files on an external source, by any chance? Try to make sure all the files you're working with are on your local hard drive.

Here's some additional information about working with local files:

If you are experiencing unexpected issues using Articulate software, here are some tips for managing your files which can help prevent issues.

1.  Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 

2. You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).

3.  Avoid using special characters, accents or symbols in your file names.

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

If you've confirmed that the files are all local, we'll need to look a little further into the issue. Can you tell me if this happens immediately after you try to publish, or if it gets to a certain point in the process before it happens?


Will Grasse

Thank you for the information.  I did manage to get it published.  Looking at the Task Manager, I noticed that PowerPoint was running in the background somewhere even though it did not display on my computer anywhere.  I did an End Task on PowerPoint and the publish dialog box came into view.  Strange, but true. It acted as though there was an unanswered dialog box open elsewhere, but there wasn't. Thanks again for your advice.