Bad quality of movie from webcam on laptop

I forgot to mention: I have tried the hardware acceleration settings, they are all fine. 

https://articulate.com/support/article/articulate-replay-requires-video-hardware-acceleration

Hi Jorunn,

Thanks for reaching out, and I'm sorry to hear you're running into some quality issues during your recording!

I appreciate you reviewing the acceleration settings and from here, I'm going to enlist the help of our support engineers to reach out and take a closer look at your setup.

Be on the lookout for a reply soon to get your webcam operating as expected!

Thank you! I really need to make it work! I ca send a sample of how it looks if that help, or any other thing I can do.

Regards J Nilsen

Last ned Outlook for iOS

Hi, I've got a similar problem, are there any ideas on what is causing it?  I've made similar checks on the video hardware acceleration

Thanks

Hello Imran!

I'd love to have our Support Engineers troubleshoot with you! I've started a support case on your behalf so we can start investigating. You should've received an email from me sharing what the next steps are. We'll be in touch via email!