Error : this project is not valid or is corrupt and cannot be opened

Jan 31, 2020

I've got this message when i try to open my file : this project is not valid or is corrupt and cannot be opened

How could i do ?

thanks for the support.

1 Reply
Katie Riggio

Welcome, Gaelle. You came to the right place for help!

First, can I confirm where you're saving your project? We have these great suggestions that will help you avoid unexpected behavior with Replay files!

And if you can share the .replay file with us for testing, that would be gold. We'll try to open it on our end and delete it after. If that works for you, send it along by using this private upload link!

This discussion is closed. You can start a new discussion or contact Articulate Support.