My video wont fit on the screen

Mar 17, 2021

Hi, I just tried editing a video in replay. However, the images are appearing outside of the parameters of the screen. Basically, the video display is too wide and I am unable to see all the graphics. Can someone assist me with how to resize. 

Thank you!

1 Reply
Leslie McKerchie

Hi Regina,

Thanks for reaching out and sharing what you are experiencing with your Replay 360 project.

Replay 360 is not a video editing tool, and there is not a feature to crop or resize. However, I've not seen the behavior you are reporting. Did you add an item (video/image) to the course previously that set the size? If you add this video to a Replay 360 file as a standalone, do you see the same behavior?

With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.