My Replay video goes to black blank at the end of the video. How do I get the video to simply stay at the end of the video and not go to a black blank screen?
I'm sorry to hear you've hit this roadblock, but I'm happy to help troubleshoot. First, I have a few clarifying questions to help me better understand.
Is this happening when previewing the course or in the published output?
Is this happening with every video, or just one? If it's possible to share a screen recording of what you're seeing, that will help us out! You can upload it here or privately in a support case.
Hello, the video was imported into my storyline 360 file and this happens when I go to publish as a preview. I have another video that was not edited with Replay and when it ends it remains on the last screen, it does not go to black. I extended the end time on the replay video and that did not make a difference.
I did a quick test on my end and can confirm that the video is ending on a blank frame for me as well. Since you mentioned that you're working in Storyline 360, you can as a workaround take a frame from the video and save it as an image file, and then overlay this frame on top of the video and set it to appear once the video completes. I've attached a sample file so you can see how this solution works.
5 Replies
Hi Robbie,
Welcome to the E-Learning Heroes community!
I'm sorry to hear you've hit this roadblock, but I'm happy to help troubleshoot. First, I have a few clarifying questions to help me better understand.
I'll look out for your reply. In the meantime, here are possible solutions for when Replay isn't working as expected!
Hello, the video was imported into my storyline 360 file and this happens when I go to publish as a preview. I have another video that was not edited with Replay and when it ends it remains on the last screen, it does not go to black. I extended the end time on the replay video and that did not make a difference.
Hi Robbie,
I did a quick test on my end and can confirm that the video is ending on a blank frame for me as well. Since you mentioned that you're working in Storyline 360, you can as a workaround take a frame from the video and save it as an image file, and then overlay this frame on top of the video and set it to appear once the video completes. I've attached a sample file so you can see how this solution works.
Let me know if this works for you!
Hello, thanks I will try and let you know!
Hello, this solution worked. Thanks!