When I record my second monitor with Replay, it is never recorded correctly. A border is always inserted and the image is cut off. It happens in every size (full screen, window selection, individual size). it looks as if something is set in the background Do you have any tips as to what the problem could be? Attached is a picture.
Thanks for your help Laureen, it seems to work now. I could have thought of setting the the same screen resolution myself :D I think I was just confused for a moment because it worked automatically in Storyline but not in Replay.
3 Replies
Hello Paul!
Sorry for the trouble! Are you finding this same behavior when you record on your original screen without the second monitor plugged in?
You might consider setting the Display Scaling to 100% or using the same screen resolution value for all monitors.
Please keep us updated!
Thanks for your help Laureen, it seems to work now. I could have thought of setting the the same screen resolution myself :D I think I was just confused for a moment because it worked automatically in Storyline but not in Replay.
Have a nice day!
No worries! Thanks for the update. Glad to hear things are running smoothly on your end, Paul!
Feel free to reach out in the future with any questions or discoveries! We're happy to help.
Have a great start to your Monday!