Hi, I am new to Replay and am trying to trim some time off the beginning of a video. I used the Delete tool to remove about a minute and 30 seconds from the start, but then when I published the file as a video, it just plays a blank, black screen until reaching the point after the section I deleted. What am I doing wrong?
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Sorry, you're running into this trouble, Laura! Are you using Replay 360?
If you could share your original Replay file with our Support Team here, we'll be happy to help you troubleshoot further.