I have a Win7 machine. I installed the Replay update this morning and now Replay won't launch. I get a message that pops up immediately that says, "Replay has stopped working". I had planned to use this today to produce some videos for a larger project. Now I can't even open it up. :( Ideas?
3 Replies
Hi there Douglas,
Sorry to hear about the trouble!
First, if you haven't already, please try restarting your machine. Sometimes this can help with odd behavior after updating the software.
If rebooting your machine doesn't fix the problem, it might help to run a quick repair on the software:
Articulate Support - How to Repair Articulate Replay
If that doesn't solve the problem, please try following the troubleshooting steps outlined in this article:
Unexpected or Erratic Behavior in Articulate Replay
Please let me know how it goes.
Thanks!
Thanks, Christine! The "repair" option worked perfectly!
That's wonderful! :)
Thank you for the update, Douglas!
Have a great day,
Christine
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