I am having a tough time figuring out why everything is skipping in Replay. All versions are up to date. it works smoothly for about 5 second and then everything from video, audio which I record in the system, and screen jump. I said in the video that it works better in the earlier version trial I tried but it started skipping there too and my screen was huge when I replayed it. so ideally, would like to have the replay 360 fixed.
Thanks so much for reaching out to us! I see you're already knee-deep into troubleshooting with Rowie--you're in good hands! I'll also follow along with your case and share updates here, as needed.
2 Replies
Hi there Sarah,
Thanks so much for reaching out to us! I see you're already knee-deep into troubleshooting with Rowie--you're in good hands! I'll also follow along with your case and share updates here, as needed.
Thank you Alyssa, the problem was my screen display size. Replay does not work well if the display size is any larger than 1980 x 1080
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