1 Reply
Ashley Terwilliger

Hi Stephanie, 

We’re making improvements to the Articulate 360 sign-in experience. As a result, older versions of the Articulate 360 desktop app have expired. You’ll need to update your Articulate 360 desktop app and then sign back in.

You can download and install the latest version of the desktop app here: https://360.articulate.com/downloads

The error message you shared looks like your install process is locked by your administrators, so you'll need to work with them to download from that page and install. If you run into any trouble, our Support Team is standing by!