360 and 3 pricing

Hi. 

I am a user of both 360 and AS2. However I have recently been asked by a client to build something in AS3. I have approached Omniplex in the Uk as my reseller and they have informed me that I have to purchase a brand new license at full cost beacause I have 360.  Articulates website does  not state this, but does state I can upgrade for a lower price as I have AS2. Has anyone had a similar issue

3 Replies
Elizabeth Pawlicki

Hi Andrew!  Feel free to reach out to our product specialist team at sales@articulate.com and we can take a look at your serial number for Storyline 2 if you'd like!  You should still be able to use it to upgrade at a discount for Storyline 3, even if you do already have Articulate 360.  Phil's suggestion is a great one too, and if you'd like to stay up to date on the compatibility between Storyline 360 and Storyline 3, check out this article.