Activation Issue

Is anyone else have an activation issue with Storyline 2?  I have been having to activate SL2 each time I start it. The 30 day count down is about to expire and I believe that I will not be able to use the program after that.

I contacted support who worked on the issue for about a week and then never contacted me again.  I have resubmitted my issue and waiting to hear from them. I am hoping that someone else might know what the problem is.

Thanks, 

2 Replies
Ashley Terwilliger

Hi Don,

I see that your case information was shared with our QA team for additional review, and that you also reached out via your case to Miker. I'll touch base with him too to follow up - and it looks like the cases you submitted today were marked as spam, so I'll connect them to your existing case.