Adding links to documents in Storyline
I'm having trouble getting links to attached PDFs and other documents to work from within Storyline. I'm using the "hyperlink" trigger function by selecting text. I've checked each link using the green checkmark which indicates the links are working. When I leave the screen and return and check the green checkmark again, the links are no longer working. I've checked the published output folder and all docs are appearing in the "External files" folder. I've also uploaded to a live site and tested: what happens is a browser window opens with an error message.
I've also got these same documents linked from the Resources tab and they work fine from Resources. Would this be causing the problem?