Adjusting the seek bar feature for a video with question layers

May 30, 2022

Hi all,

I've created a Storyline 360 output to be used as a Storyline Block in Rise. It is an instructional video which pauses at certain time stamps while a question layer  appears. When the user submits the answer a feedback box will appear and then when they close the video resumes. 

I would like to allow the user to be able to seek forward or go back to listen to something again however, when I allow users to drag the seek bar it seems to mess up the timing of the layers. (Please see attached video - note most of the screen is blurred as the information is proprietary.) Also the seek bar does not always match the video. 

Another issue I've had with this is that if I choose the option for the media to play when the user clicks on the video the sound doesn't play. 

1 Reply
Jose Tansengco


Sorry to hear that you ran into this snag!

Would you be willing to share your project file with us here so we can take a look at what's happening? I understand that your content is proprietary, so if you prefer to share your course with us in private, you can reach out to our support team through a support case.