Any issues with Articulate 360 light-boxes not closing in safari?

Mar 12, 2018

Hello,

Is anyone else noticing issues with the use of light-boxes when a learner is using safari? We want to make sure it is a software challenge and not a user challenge before we send out a mass notification to all learners. 

Thanks,

Amanda

 

1 Reply
Alyssa Gomez

Hi Amanda! 

We don't have any issues documented for Lightboxes in Safari, but I'd want to do some testing to be sure we don't have a bug happening here.

Can you tell me a little more about what you're seeing? Specifically, these details would be helpful.

  • What version of Storyline did you use to create the course?
  • What settings did you use to publish the course?
  • Is the output hosted on a web server, a LMS, or somewhere else?
  • What exactly is happening when the lightbox is opened in Safari?

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