Anyone with SCORM issues with Saba 5.4?
My team recently discovered an issue with the way Storyline's SCORM code works in our Saba LMS (5.4). My understanding is that Saba follows SCORM exactly and that the issue is likely with Storyline (?).
The problem occurs if I have a course that uses a post-assessment with a minimum score required to pass. There are 2 issues:
1.If a user exits the course before even answering a post-assessment question, the course sends the LMS a score of 0 (instead of "incomplete," as I'm told it's supposed to).
2. If a user FAILS the post-assessment, the correct score is sent, but it still marks the content 'complete' in the user history--as in they completed the course, but were not successful. Reviewing this will show they didn't pass the course, but it should remain 'InProgress'/Unsuccessful in this case.
Both of these issues cause the course to be moved out of the user's 'In Progress' training to their learning history, so they think they finished the course, even though they did not successfully complete the post-assessment.
We found a workaround within the LMS to only mark the content module complete if the score is met, but the end result is still that the code seems to be incorrectly A) sending a score of 0 when the post-assessment has not even been attempted, and B) telling the LMS the course has been completed even if the user didn't pass.
Has anyone experienced this or can shed some light on this issue for me?