Articulate closes when i use record screen. Oct 16, 2014 By Matthew Millard Whenever I use the screen record function, Articulate closes without saving. Any suggestions?
Emily Ruby over 9 years ago10/17/14 at 8:10 am (UTC) Hello Matthew! Welcome to Heroes! Please make sure that you are working locally as described here. Also you may want to look into the information here about seeing erratic behavior in Storyline.
Jeff C over 9 years ago10/19/14 at 6:08 am (UTC) On SL1 this has happened to me many times - reinstalling Storyline cures it.
Ashley Terwilliger-Pollard Staff over 9 years ago10/20/14 at 8:07 am (UTC) Thanks Jeff for sharing that here - and the directions Emily shared in regard to erratic behavior would be the directions to follow to repair and reinstall Storyline and clean up any odd behavior.
3 Replies
Hello Matthew! Welcome to Heroes!
Please make sure that you are working locally as described here. Also you may want to look into the information here about seeing erratic behavior in Storyline.
On SL1 this has happened to me many times - reinstalling Storyline cures it.
Thanks Jeff for sharing that here - and the directions Emily shared in regard to erratic behavior would be the directions to follow to repair and reinstall Storyline and clean up any odd behavior.
This discussion is closed. You can start a new discussion or contact Articulate Support.