I have my courses working on iOS perfectly. However, android devices seem to open the normal desktop version of the course, instead of the mobile launch page. Does anyone have any ideas what to try?
Thanks for the help! I've been through the common questions, and didn't find anything of use
Here is how it works on iOS and how I'm expecting it to work on Android:
Login to LMS and Launch Course in Mobile Browser.
Mobile browser opens popup window. Instead of directly playing in flash/html5 (as it does on desktop, and currently does on Android), I expect to see the Articulate page that offers the ability to Launch the course in the AMP or download the AMP from the Play store. For clarity, I attached image of this page below from iOS. This is the step I appear to be missing on Android operation and am trying to resolve.
Once in the AMP, user can download for offline viewing or play the course. These options were enabled in Storyline pre-export.
Thanks for the details Chris. Do you experience the same result if you upload the content to SCORM Cloud? Curious if the issue lies with the course or your LMS.
If you can replicate it, please share your .story file for us to test.
I am facing the exact same issue and would like to see what needs to be done to resolve this. I tried it two years ago and it worked like a charm back then. Now that I need it, it no longer work...
Are you also using Cornerstone as your LMS? Are you trying to launch the course in the Articulate Mobile player that you download from the app store, if so, you'd need to have published with Tin Can API likely (which I don't know if Cornerstone supports that). If you're trying to use the Cornerstone mobile app - I'll have to defer to the community or your LMS Team.
If you're just trying to get to the HTML5 content, that should load in your regular Chrome browser on Android, and you'll want to double check that it's the Chrome browser vs. the built in Android browser.
8 Replies
Android Browser Info: whatismybrowser.com/w/7mzk359
Hi Chris!
You mention the Articulate Mobile Player, your LMS, and then your Android Browser.
How are you publishing the content and what is your expectation of viewing.
Here are some common questions to publishing to mobile device.
Thanks for the help! I've been through the common questions, and didn't find anything of use
Here is how it works on iOS and how I'm expecting it to work on Android:
Thanks for the details Chris. Do you experience the same result if you upload the content to SCORM Cloud? Curious if the issue lies with the course or your LMS.
If you can replicate it, please share your .story file for us to test.
Same results in scorm cloud. I'll work on getting it uploaded for someone to take a look.
Thanks for that update Chris - if you can share the .story file with our team here that will be the next best step.
I am facing the exact same issue and would like to see what needs to be done to resolve this. I tried it two years ago and it worked like a charm back then. Now that I need it, it no longer work...
Help?
Hi Alain,
Are you also using Cornerstone as your LMS? Are you trying to launch the course in the Articulate Mobile player that you download from the app store, if so, you'd need to have published with Tin Can API likely (which I don't know if Cornerstone supports that). If you're trying to use the Cornerstone mobile app - I'll have to defer to the community or your LMS Team.
If you're just trying to get to the HTML5 content, that should load in your regular Chrome browser on Android, and you'll want to double check that it's the Chrome browser vs. the built in Android browser.
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