Course Content Not Displaying on iPhone
Mar 31, 2016
Hello! I am new to Storyline 2 and working with my first LMS implementation. We are attempting to publish courses (very basic - read slides and take a quiz) and make them available to our users on their mobile devices in addition to at their desks. We have played around with a lot of the settings based on various threads we've read, but I haven't yet found a combination that works correctly. We can get the courses to launch just fine on android devices, but on iOS devices the player will load fine, the buttons work and as the user advances we can see that it's advancing in the menu, but the actual content area is blank.
We've tried uploading a sample course to scorm cloud, but there we are experiencing this same issue on both iOS and android devices.
Here's what how we're publishing currently:
- In the player settings we've gotten the closest by choosing "Resize browser to optimal size" and "Lock player at optimal size" with the "Launch player in a new window..." option deselected.
- When publishing we are publishing for LMS and selecting the "Include HTML5 output" option and deselecting the option to "Use Articulate Mobile Player for iOS or Android"
- We are currently publishing for SCORM 1.2 (2004 adds some very unattractive html code to the player window in our LMS). Tin Can is not supported by our LMS.
Any help would be greatly appreciated!