I had articulate v1.76 on my iPAD and it was working fine till
yesterday, TinCan API. I have updated the app v2.12 today and it started NOT
working. It keeps say "Unable to Connect to Server"
WIFI and internet connections are fine. Our LMS was worked well with v1.76.
Is anyone else experiecing the same problem? Any idea what is causing an
issue on the new updates.
I see that Jayem reported this to our QA team, but that you also mentioned you were working with an LMS that you created in house, and that you'll be doing some updates in house to your LMS.
We are actually having the same problems as you since Articulate have updated their application on the IPAD.
We also have an internal LMS, could I please ask if you were able to resolve this issue? If so can you give us any heads up as to what we need to change.
Please get back to me when you can, this would be much appreciated.
10 Replies
Is there any one help me on this?
Hi Senthil, I think it might be best if you contact Articulate support directly on this one. Hopefully they can help you resolve the connection issue.
http://www.articulate.com/support/contact/
Thanks Nancy. I have submitted a case to the artiulate supprot.
Great, keep us posted if you find a solution.
Thanks Senthil, I see that Jayem is working with you so I'll follow along as well to update the thread!
hi Senthil,
I see that Jayem is still testing your files, and they're going to troubleshoot further with your .story files.
Hi Senthil,
I see that Jayem reported this to our QA team, but that you also mentioned you were working with an LMS that you created in house, and that you'll be doing some updates in house to your LMS.
Hi Senthil,
Hope that you are well.
We are actually having the same problems as you since Articulate have updated their application on the IPAD.
We also have an internal LMS, could I please ask if you were able to resolve this issue? If so can you give us any heads up as to what we need to change.
Please get back to me when you can, this would be much appreciated.
Many Thanks
Neil Chandarana
Hi Ashley,
Sorry do you also know if there is an update on our case re this? It is causing us major issues, do we know what the resolution is.
Please get back to me when you can, this would be much appreciated.
Many Thanks
Neil Chandarana
Hi Neil! I responded to your post here. At this time, we are waiting on our QA Team to investigate your issue.
This discussion is closed. You can start a new discussion or contact Articulate Support.