Articulate Online Reports-Missing

Hi,

Hoping someone can help with this issue. I am trying to run a report to see how the user answered. However when I run the report it is not showing any of the content/questions that were answered. At the top of the report it is showing all the normal info, duration, score and status is showing as complete. I have ran 11 of these reports for the same coarse in the last 2 days and have not had this issue.  Any idea what the problem could be?  Any help is greatly appreciated! Thank you!

1 Reply
Ashley Terwilliger

Hi Ashlee,

Are you running reports on a particular individual or course as a whole? It will likely be something that we'll want to take a look at your Articulate Online account and how the reports are being generating. Can you reach out here to our Support Engineers and we'll send you directions for how to share some log in information with us.