Hi I am using Articulate storyline1 and published a course for LMS with Html 5 option. its not displaying properly in IE11. same time its perfectly playing from chrome. Please help us to resolve this issue.
Hi there Mark, thanks for reaching out! I see you also opened a case (smart idea 😊), and my teammate Ali recently responded with an article. Let us know if you have any questions about that!
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Hi Mark! I apologize for any confusion. Looks like Alyssa helped you above and you're working directly with our support team.
My reply was for Ceekay on this thread.
It looks like your email signature came through when you replied via email. You can remove that if needed and here’s a quick Peek video if you need help.
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Hi Ceekay,
What version of Storyline are you using?
I am trying to play a course that was developed in Storyline 360 and it plays fine in Chrome but only a white screen in IE 11
Hi there Mark, thanks for reaching out! I see you also opened a case (smart idea 😊), and my teammate Ali recently responded with an article. Let us know if you have any questions about that!
It's storyline 1, 10:1509.1408,
I tried to update, no more updates available.
Hi Ceekay!
Thanks for letting us know what version of Storyline you are using.
Viewing the HTML5 content in IE is not supported and you can see the Storyline 1 documentation here.
Storyline 360.
Mark W. Dymersky
Manager, Learning and Development
8517 Southpark Cir, Orlando, FL 32819
Mark.Dymersky@Brambles.com
T: (407) 226-4136
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Visit our website: http://www.chep.com Confidentiality Notice: This email is intended only for the use of the party to which it is addressed and may contain information that is privileged, confidential, or protected by law. If you are not the intended recipient you are hereby notified that any dissemination, copying or distribution of this email or its contents is strictly prohibited. If you have received this message in error, please notify us immediately by replying to the message and deleting it from your computer.
Hi Mark! I apologize for any confusion. Looks like Alyssa helped you above and you're working directly with our support team.
My reply was for Ceekay on this thread.
It looks like your email signature came through when you replied via email. You can remove that if needed and here’s a quick Peek video if you need help.
This discussion is closed. You can start a new discussion or contact Articulate Support.