Articulate Storyline Error Report

Hello,

When attempting to publishing eLearning in Articulate an error message appears. To resolve this I have so far:

• Uninstall & Re-installed Articulate (via IT department) from a case I submitted with the error report script attached
• Changed the file location and checked path is to C Drive
• Checked the characters used do not exceed limit
• Checked for characters that shouldn't be in there
• Imported the eLearning to a new project
• Checked for Articulate updates
• Reboot PC

When I had Articulate uninstalled and re-installed, it worked once. However, the error message is back a day after. Please can someone assist?

Many thanks

Chloe