Articulate Storyline on network

Feb 01, 2016

This is a question for Articulate about using Articulate Storyline2 on a network.

 

I know that Articulate strongly advises against the use of network drives in combination with Articulate Storyline2. But our company is in the process of ending the use of fat-clients with local hard drive. Our clients no longer have access to local drives, only network drives are available.

 

Our IT department told me that in our data center we use VDI (Virtual Desktop Infrastructure). In the data center the network storage is located next to the VDI, with a Gigabyte data connection. This is totally different from the classic data connection from a client to a network drive. They suggest that this is even faster than a PC connecting to its own local hard drive.

 

From this I understand that with a VDI data center, the risk of loss of data should be none, because there is no latency.

 

What is your opinion about this? Thank you!

 

Greetings,

Ferry

8 Replies
Leslie McKerchie

Hi Ferry!

Well, I know that latency is the potential issue when it comes to working on a network, which is why we do not offer support for this setup. I also know that we have customers that claim success in utilizing this environment, even though we cannot support it. So, if you are expecting no latency, perhaps you will not run into issue - but we do not currently support this type of environment.

Hopefully some other users will be able to chime in with their experience.

Ashley Terwilliger-Pollard

Hi Tiffany,

We also recommend that the .story files are created, edited and published locally. If you need to back up to a network/shared drive you can certainly do so! 

  1. Once you've saved the file locally and closed it, copy the project file to your network drive for storage and sharing.
  2. When you need to edit or publish the story again, copy it back to your local hard drive.
  3. Edit and publish as necessary.
  4. Repeat steps 1-3.

By working with the project files on your local hard drive, you'll prevent loss of resources, file corruption, and other erratic behavior that can occur due to network latency.

Also, check out this article by Tom Kuhlmann for information and video instructions on using a couple of free applications that'll synchronize your local files with a network drive.

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